Dele was founded in 2000.We focus on high-quality chain machine .Our products quality and sales are way ahead of other manufacturers .also every year we have a large number of products are sold to many countries around the world,including south korea,italy,germany, turkey,usa india and other countries.All our products have been widely acclaimed in the golbal scope.
Our products cover the 3mm to 22mm full automatic chain bending machine ,chain welding machine.and full automatic chain test machine.we have 14 types of products.Advanced manufacturing technology and philosophy as well as dozens of patents is our best guarantee of product quality in particular.we made a major breakthrough in chain welding.we are the first company using intermediate frequency DC welding in chain welding in the world.
This technology completely changed the technical bottleneck of resistance welding .Resistance automatic welding .first can realize above 13mm.this technology greatly enhance the chain welding efficiency.also reduce the welding energy use .greatly reducing the grid pollution on the public power.with this technology our customers can product large 12mm to 22mm without increasting the power transformer capacity.
We have always been adhering to achieve maximum customer value.we will provide you the perfect pre-sale,sale after sale service.we can purchase a full set of chain manufacturing machines for our customers and to provide.
Q1: What's information should I provide to get the price?
A:1. Chain quality? 2.the chain size? 3. the working voltage? 4. the machine frequency?
Q2. What's the lead time for regular order?
A: The normal delivery time is 60-120 days. If you have special needs or if the quantity is greater than 1 set, please explain
when making an inquiry. When we quote, we will provide you with accurate delivery time according to the actual situation.
Q3. The space of my workshop is limited, can the machine is ok for me?
A: We have been specializing in European machines for 20 years. Machines are one of the biggest features of our products.According to your needs, our designers will tailor-made products suitable for your use.
Q4. Can you provide lifting tools?
A: Yes, we can provide any type of lifting tools such as Manual chain hoists, manual lever chain hoist, electric chains
hoists,chains, slings, hooks, electromagnetics, grabs, beams, etc.non-standard fixtures, etc... Welcome to consult
Q5. Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6. Are there any professional technicians to assist our installation?
A: Yes. We have a professional installation team, who has already been to many countries to assist the installation. If you need our technicians to offer this service, please let us know in advance. So that we can arrange the suitable technicians to your country.
Q7. How do you ship the goods and how long does it take to arrive?
A: Small products can be transported by air, and large products can be transported by sea. According to different countries and regions, the specific time will be confirmed according to the actual situation.
Q8. What is your terms of payment?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment. We'll show you the photos or videos of the products and packages before you pay the balance.
Q9. What is your terms of packing?
A: Generally, we pack our goods in neutral wooden boxes. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters. There is no package of big machines,there are just protective covers.
Q10. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q11. How to proceed an order for hoist?
A: Firstly let us know your requirements or application:Hoists capacity, chains length and others?. Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q12: Do you offer guarantee for the products?
A: Yes, we offer 1-3 years warranty to our products.
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